About Us
Frobelle Naturale was created by wife, mom, registered nurse and Influencer, Luchi. While pregnant, Luchi was advised to stay away from popular chemical based acne medications to maintain a safe pregnancy. This prompted her to begin researching and creating healthier, non-toxic natural skincare alternatives.
Frobelle Naturale products are created using mostly natural, non-toxic ingredients that are highly researched, ethically-sourced, effective and good for the body.
Frobelle Naturale products is only tested on humans.
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Black Owned
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Woman Owned
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Family Owned
RETAIL PARTNERS
You can now find our products at these stores
Washington State, USA
Netherlands, EUROPE
CORPORATE GIFTING & PARTY FAVORS
FAQ
CAN I BUY HAIR & BODY BUTTER IN THE SUMMER?
Body and hair butters are prone to melting during shipping in the summer due to higher temperatures. If your body butter arrives melted, place it in the freezer for 3 hours and it will solidify again and is perfect to use. The body butter consistency will remain solid even at room temperature. Keep away from direct sunlight.
DO YOU OFFER FREE SHIPPING?
All US orders over $75 get automatic FREE economy shipping. This shipping could take up to 8 business days.
WHEN WILL MY ORDER BE SHIPPED/DELIVERED?
Orders will ship out within 3 business days. US shipping typically takes 3-5 business day. We will also send out tracking information to your email once your order has shipped. International shipping delivery times vary based on the location.
DO YOU SHIP INTERNATIONALLY?
Depends on the location. We ship to Canada, Europe and some parts of Africa. Please be aware that there might be extra costs due to local fees and customs.
CAN I MAKE CHANGES TO MY ORDER AFTER IT'S BEEN PLACED?
Send an email to frobellenaturale@gmail.com within 24 hours and we can change your order if the replacement is in stock.
CAN I RETURN A PRODUCT?
Due to the handmade nature of our business, all sales are final. Reach out to use at frobellenaturale@gmail.com if you have issues with your order.
FROBELLE REWARDS FAQ
WHAT IS FROBELLE REWARDS PROGRAM?
Frobelle Rewards Program allows you to earn points from eligible purchases made on Frobellenaturale.com. You can redeem these points for account credit that are valid toward future eligible purchases made at Frobellenaturale.com.
HOW DO I OPT INTO THE FROBELLE REWARDS PROGRAM?
It's free to join the program. Click on the Frobelle Rewards link, log in and begin earning points. The points you earn are immediately applied to your loyalty rewards dashboard.
HOW DO I EARN FROBELLE REWARD POINTS?
There are many ways to earn Frobelle reward points. Once enrolled and signed in to your loyalty account, you will immediately earn points for eligible purchases made at Frobellenaturale.com. You can also earn points by creating an account, placing an order, leaving a review, extra points for adding a photo to your review, referring a friend, entering your birthday and following @frobellenaturale on social media.
MUST I SIGN INTO MY ACCOUNT TO RECEIVE FROBELLE REWARD POINTS?
Yes, you must sign into your Frobelle account so your points are rewarded and recorded.
HOW DO I REDEEM MY POINTS?
During checkout you’ll be able to view your total points balance. A list of available account credit rewards eligible for redemption can be found there. You will also be able to redeem points for account credit through the Frobelle Rewards Dashboard.
HOW DO I KNOW HOW MANY POINTS I HAVE ACCUMULATED?
You can always check your current points balance in your Frobelle Rewards Dashboard by logging in to your loyalty account. You can also view ways to earn more points and track your previous activity using your Frobelle Rewards Dashboard.